Job Description
Field Training Supervisor - Full Time
Location:
Redmond, WA
Rate:
$27.99/HR
At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.
Field Training Supervisors provide on-the-spot training sessions and field resources to security specialists after they are released into the field. They are an integral part of ensuring the training and compliance teams are aware of any skill gaps that could potentially impact the safety and health of our client.
Essential Functions:
Participate in briefings in your area to facilitate routine Standard Operating Procedure refresher training, discuss training initiatives, and post inspection focus areas
Facilitate and document drills in your area
Facilitate CPR recertification's as needed
Perform and document audits on specialists to test skills a nd knowledge
Develops training schedules in conjunction with management
Provide on-the-spot coaching to specialists as needed
Document interactions (audits, coaching, etc.) and report findings to leadership
Acts to ensure compliance with legally mandated, contractual, and company mandated training, on-the-job training as required for purposes of certifications and under the terms of client contracts
Create and update resource materials used in the field - including PowerPoints, handouts, videos, SharePoint pages, etc.
Cross train with Training and Development Supervisors to serve as a back-up in the event additional support is needed
Additional job functions, duties, and specific asks not included above that are of a similar nature and scope as it is needed and requested from your leadership team
Skills & Competencies:
Skilled in facilitating instructor led training sessions presentation and group facilitation skills
Skilled in conducting training needs assessments and creating training content using a strategic approach
Skilled in the preparation and delivery of training programs in multiple settings
Skilled in observation, coaching, and providing feedback to employees
Knowledge of or ability to learn security services and operations
Skilled in using technology including but not limited to Office products, A/V equipment, and general computer proficiency
Strong, professional oral and written communications skills
Skilled in research and analysis
Must be responsible, accountable, objective, and have a strong work ethic
Ability to take initiative and achieve results
Strong organizational and time management skills
Detail oriented with strong analytical and problem-solving skills needed
Ability to adapt quickly and professionally to changes in the external environment and organization
Ability to interact effectively at various social levels and across diverse cultures
Strong customer service skills and results orientation
What We Offer:
Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
Sick Days - 1 hour accrued every 40 hours worked
Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
Paid Family Leave - up to 12 weeks a year in accordance with State law
Weekly Pay
Employee Referral Program
Virtual Medical Appointments With Telemedicine
Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training
Pet Daycare Discounts
Employee Assistance Program & So Much More!
Position Qualifications:
18 years of age or older
High School Diploma or GED Required
Conflict resolution and de-escalation skills a plus
Must have 1 year military/law enforcement experience (may substitute with associate degree)
Must possess a valid driver's license for state of assignment and insurable driving record
Must have a reliable means of communication (i.e., cell phone)
Must have a reliable means of transportation (public or private)
Must have the legal right to work in the United States
Must be advanced in the ability to speak, read, and write English
Must have a minimum of 1 year of security experience, customer service, or hospitality experience
Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers
All candidates must be able to pass a drug test and background check
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About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
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