Field Service Technician – Gensure / HP Stationary page is loaded
Field Service Technician – Gensure / HP Stationary
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locations
Mountain View, CA
time type
Full time
posted on
Posted 6 Days Ago
job requisition id
R5634
Field Service Technician – Gensure / HP Stationary
Status:
Non-Exempt
(hourly)
Department:
Field Service
Position Summary
The Stationary Service Technician will provide comprehensive support and maintain our GenSure product, inclusive of the ProGen fuel cells within the GenSure assembly currently installed at customer remote locations, including performing preventative maintenance and resolving breakdowns. The role requires highly adept technical and troubleshooting skills both with electro-mechanical and industrial gas systems. This position requires troubleshooting
electrical/mechanical
prototypes on site to correct operational deviations with minimal supervision by an engineer remotely.
The ideal candidate should exhibit exceptional customer service and communication skills as this role will offer a large amount of exposure to customer personnel. This selected candidate should have strong knowledge of high voltage AC and DC, mechanical aptitude, and knowledge of controls. This position requires work in both indoor and outdoor locations in all weather.
Core Duties and Responsibilities
Maintenance and service of fuel cells at customer sites.
Performing diagnostics, troubleshooting, and evaluations to maintain customer equipment at multiple locations.
Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
Read and decipher wiring diagrams, P&ID's and other system level documentation.
Must have strong knowledge of electrical troubleshooting and be able to use electrical test equipment.
Providing emergency support service to customers as required, able to be onsite within a 2 hour response time.
Purchasing tools, equipment, and parts for customer service and support as required.
May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.
May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
Exhibiting and enforcing safety procedures in the field or customer sites.
Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
Represent Plug Power professionally at all times and in all interactions
Perform other duties as assigned.
Represent Plug Power in a professional manner at all times and in all interactions
Perform other duties as assigned.
Education and Experience
Minimum high school diploma or equivalent with technical electrical coursework
Three (3) or more years of direct experience in mechanical and electrical troubleshooting; formal training and education may be also considered in lieu of direct experience
Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
Must be able to lift 50 pounds on regular basis unassisted
Must have strong knowledge of electrical troubleshooting and be able to use electrical test equipment.
Certification or ability to become a certified fork lift operator is required
General mechanical aptitude is required
Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
Excellent verbal and written communication skills
Creativity in solving technical problems
Ability to work independently
Uncompromising dedication to quality
Exceptional time management skills with the ability to handle multiple tasks
Punctual and reliablecali
Pay Rate:
$23.00 - $33.00
We offer a fantastic total rewards package at Plug, and a brief summary is below:
? Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position, we'd ask that you apply.
? The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.
? Health, Dental & Vision Insurance eligibility starting from the first day of hire
? 401(k) with 5% company match
? Bonus eligibility
? Paid time off including vacation, personal and sick time
? Paid Holidays
? Wellness Reimbursement Program
? Potential to apply for Tuition Reimbursement
? Employee Referral program
? Employee Assistance Program
Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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About Us
Plug Power is building the hydrogen economy as the leading provider of comprehensive hydrogen fuel cell (HFC) turnkey solutions. The Company's innovative technology powers electric motors with hydrogen fuel cells amid an ongoing paradigm shift in the power, energy, and transportation industries to address climate change and energy security, while providing efficiency gains and meeting sustainability goals. Plug Power created the first commercially viable market for hydrogen fuel cell (HFC) technology. As a result, the Company has deployed over 50,000 fuel cell systems for e-mobility, more than anyone else in the world, and has become the largest buyer of liquid hydrogen, having built and operated a hydrogen highway across North America. Plug Power delivers a significant value proposition to end-customers, including meaningful environmental benefits, efficiency gains, fast fueling, and lower operational costs. Plug Power's vertically integrated GenKey solution ties together all critical elements to power, fuel, and provide service to customers such as Amazon, BMW, The Southern Company, Carrefour, and Walmart. The Company is now leveraging its know-how, modular product architecture and foundational customers to rapidly expand into other key markets including zero-emission on-road vehicles, robotics, and data centers.
Check out these videos to learn more about PLUG:
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