Engagement Specialist

Job summary
** NEW, INCREASED PAY RATES! **Engagement SpecialistFull Time | Night Shift
Job seniority: entry level
Responsibilities
• Provides excellent customer service in meeting the needs and ensuring the safety of our residents, clients, volunteers, and others.• Maintains the highest degree of overall cleanliness, sanitation and safety of resident dorms and assigned areas.• Greets all volunteers, residents, and prospective residents.• Provides communication, information, and supplies to residents as needed related to shelter services including bed assignments, locker assignments, towels, bedding, and self-care supplies.• Assigns and supervises resident service work and encourages residents to fully participate in agency services and campus community.• Holds shelter residents accountable for upholding shelter rules and expectations.• Communicates any issues or concerns to Manager or Case Manager as appropriate.• Takes resident attendance, maintains bed count, and ensures shelter capacity.• Assists in donation receiving and delivery.• Provides information to clients on Faith Mission and other services such as medical, dental and vision care, community resources and diversion services during absence or high-volume times.• Escort volunteers and staff between buildings as needed.
Requirements
• High School Diploma, GED or equivalent work experience is required.• Experience with homeless or other special needs populations, preferred.• Ability to communication with diverse groups of individuals.• Ability to work a flexible schedule, as needed.
Benefits
• Health insurance with 4-plan options!• Tuition Reimbursement Program• 403(b) retirement plan with employer matched savings• Dental and Vision insurance• Medical and Childcare Flexible Spending (FSA)• Health Savings Account• PTO and 12 Paid Holidays• Opportunity to make a positive impact on individuals & the community.