Digital Print Specialist / Center Associate #

Job summary
The Digital Print Specialist / Center Associate provides world-class customer service to retail customersHandles shipments and manages print ordersAdvises customers on products and services
Job seniority: entry level
Responsibilities
• Understands and fulfills customer needs• Communicates effectively and practices good listening• Manages difficult customers and turns stressful events into positive experiences• Packages shipments for safe arrival• Manages small to medium projects• Produces and updates print materials• Operates equipment and software expertly• Prioritizes and optimizes workflow• Maintains a clean and safe working environment• May open/close the store and perform end-of-day accounting• Takes action to learn new products, services, and industry trends• Performs other duties as assigned
Requirements
• High school diploma or GED• 1 year of customer service experience• 1-2 years of print production/graphic design experience or a 2-year degree• Strong computer skills, including Microsoft Office and Adobe Suites• Knowledge of printing concepts• Good communication and people skills• Strong analytical and math skills• Highly organized and detail-oriented• Good project and time management skills• Ability to work independently and collaboratively• Ability to lift 40+ pounds
Key Skills Needed
• Customer service• Print production• Graphic design• Adobe Creative Suite• Microsoft Office• Printing concepts• Communication skills• Analytical skills• Math skills• Organizational skills• Time management skills