At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: As a Developer Community Manager, you will be at the forefront of our efforts to engage with and nurture the developer community. You will work closely with internal stakeholders as well as external developers to create engaging educational materials and facilitate a collaborative dialogue. Your primary goal will be to enhance the developer experience, drive adoption of our products through strategic community engagement, and act as the voice of the developer.
Job Description:
Job Title: Developer Community Manage r
Job Description Summary:
PayPal is committed to delivering the best experience for our global developers. Our team designs experiences, testing and tooling capabilities critical for our developers to build and go-live with PayPal's payment integrations across all segments. The Developer Experiences team is part of the Merchant Product & Engineering organization, and responsible for PayPal's end-to-end developer experiences – including developer onboarding, integration, and servicing experiences within small, medium, and large enterprises. If you are passionate about technology, have excellent communication skills, and thrive on building strong relationships with external developers, we want you to be a part of our team.
As a Developer Community Manager, you will be at the forefront of our efforts to engage with and nurture the developer community. You will work closely with internal stakeholders as well as external developers to create engaging educational materials and facilitate a collaborative dialogue. Your primary goal will be to enhance the developer experience, drive adoption of our products through strategic community engagement, and act as the voice of the developer.
Job Description:
Primary job r esponsibilities : Community Engagement o Oversee community forums and social media channels, ensuring a positive and collaborative environment. Facilitate discussions, answer queries, and foster a sense of camaraderie among developers.
o oversee and execute the PayPal Developer Champions program
o Plan, organize, and participate in virtual and in-person events, including webinars, meetups, and hackathons, to connect with developers and share knowledge.
Developer Support: o Regularly update and expand our knowledge base with solutions to common challenges, best practices, and FAQs.
Content Creation: o Work with our developer documentation team and subject matter experts to createvideo and written tutorials to guide developers through the integration process and showcase advanced features.
o Utilize various channels, including blogs, newsletters, and video platforms, to distribute educational content and keep the developer community informed.
Feedback Collection: o Implement strategies for collecting feedback through surveys, feedback sessions, and polls to gain insights into the developer experience.
o Analyze feedback data to identify trends, common pain points, and areas for improvement, and collaborate with cross-functional teams for resolution.
Advocacy and Evangelism: o Act as a liaison between developers and internal product teams, advocating for developer needs and influencing product enhancements.
o Represent PayPal at external events and conferences to strengthen relationships with developers and showcase our commitment to the community.
Behaviors Desired:
Enthusiastic and proactive with a passion for fostering a collaborative developer community. Ability to balance multiple responsibilities, prioritize tasks, and meet deadlines in a fast-paced environment. Willingness to adapt to changing technologies and industry trends, ensuring that our developer community stays at the forefront of innovation. Excellent written and verbal communication skills. Ability to collaborate effectively with cross-functional teams, including product development, engineering, marketing, and customer support. Proven experience in a developer community management role or a similar position. Experience with creating technical documentation, tutorials, and other educational materials. Strong technical background with the ability to understand and communicate complex technical concepts. Experience as a developer is preferred. Familiarity with key programming languages. Familiarity with financial technology, ecommerce, or related industries is a plus.
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit
The U.S. national annual pay range for this role is $96900 to $234300 Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are:
To learn more about our culture and community visit
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
