Customer Service Rep

Job summary
Welcome to Carolina TotalCare, PA, a distinguished health and wellness facility deeply committed to transforming lives. We are currently seeking a dedicated individual to join our team as a full-time Customer Service Rep - Receptionist in the vibrant city of Concord, NC.
Job seniority: entry level
Responsibilities
• Handle various responsibilities, from answering phones and responding to emails with a welcoming demeanor to efficiently managing patient check-ins and outs.• Be the friendly face welcoming new patients, managing scheduling, and contributing to the overall flow of our office.• Engage in collaborative efforts with our providers, run internal marketing initiatives, and maintain an active presence on social media platforms.• Deliver exceptional customer service.
Requirements
• High school diploma or equivalent• 5+ years of customer service experience• At least 1 year of experience with Microsoft Office• Outstanding customer service, interpersonal, and communication skills• Additional schooling or certifications are preferred. Front Desk experience in a Chiropractic, Medical, or Dental Office is extremely helpful.
Benefits
• Enjoy a competitive pay scale ranging from $15.00 to $18.00 per hour, along with comprehensive benefits.• This includes: 8 days of paid time off (PTO)6.5 days of holiday pay• Exclusive discounts on supplements• Paid training certifications• Monthly bonuses• Covered chiropractic healthcare• Additional therapies for yourself and your immediate family