Customer Engagement Representative

Job summary
Looking for a customer-oriented, experienced and motivated Customer Engagement RepresentativeMain duty is to focus on the success and growth of existing customers and support all customers in a professional mannerIdeal for those who love helping people and are customer-centric
Job seniority: entry level
Responsibilities
• Educate our customers about our products and services• Resolve questions and service issues for customers• Determine opportunities for new sales• Sell products to established customers through up-selling and cross-selling• Identify and act as a company ambassador at all times
Requirements
• Previous customer service experience preferred• Ability to provide outstanding customer service• Ability to handle difficult customer situations• Strong interpersonal and communication skills• Critical-thinker and problem-solver• Ability to work with minimal supervision