Customer Care Associate - Rapid Progression

We are in need of an experienced Customer Care Associate to join our energetic team at NTT Data in Indiana.
Growing your career as a Full Time Customer Care Associate is an unparalleled opportunity to develop critical skills.
If you are strong in analysis, leadership and have the right passion for the job, then apply for the position of Customer Care Associate at NTT Data today!

•L1 Helpdesk Support - Associate
•Should be able to manage customers' calls and tickets related to client's applications and tools
•Should have good analytical and decision making skills
•Should have good knowledge of MS Office, Ticketing Process, how and when to escalate the ticket to supervisors and other groups
•Should be willing to work in 24 x 7 environment with rotational shifts and roster off's
Benefits of working as a Customer Care Associate in Indiana:
? Company offers great benefits
? Room for Advancement
? Advantageous package