Job Description:
Amazon is seeking a Client Relations Representative to join our team in Indianapolis, Indiana. This part-time position is perfect for individuals who are looking to gain experience in client relations and customer service in a fast-paced environment. As an Entry Level Client Relations Representative, you will be responsible for maintaining positive relationships with our clients and ensuring their satisfaction with our products and services.
Responsibilities:- Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner- Build and maintain strong relationships with clients through regular communication and follow-up- Collaborate with internal teams to ensure client needs are met and issues are resolved promptly- Monitor client satisfaction and proactively identify areas for improvement- Provide feedback to management on client trends and preferences- Assist with client onboarding and training as needed- Work with the sales team to identify upsell and cross-sell opportunities
Requirements:- Strong interpersonal and communication skills- Ability to work independently and prioritize tasks effectively- Energetic and motivated team player- Experience in people management and leadership preferred- Proficiency in Microsoft Office and CRM software- Availability to work part-time hours- High school diploma or equivalent
Benefits:- Disability insurance- Free food- Relocation allowance
Working Environment:At Amazon, we believe in fostering a culture of innovation and creativity. As a Client Relations Representative, you will have the opportunity to unleash your creativity and contribute to the success of our clients in a supportive and dynamic work environment.
Deadline to Apply:May 23, 2024
Equal Opportunity Statement:Amazon is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.