Position Summary The Center Manager position has full revenue and operational responsibility for a Artemis Wax Corp. owned European Wax Center. As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.
This Team Member Must uphold the Artemis Wax Core Values:
We are Team Players We Play to Win We Bring the Energy We are Committed Responsibilities: Essential Job Functions Field and People Leadership
Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets Develop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and lead performance. Role models and holds the team accountable to Artemis Wax standards and protocols at all times. Identify, Recruit, and develop talent across all levels of the Center. Proactive partnerships with beauty schools to drive Wax Specialist recruiting. Train and role model the expected behaviors and processes put forward by European Wax Center Effectively communicate and set direction with Center Team. Monitor performance, provide recognition and feedback. Manages and assists the team in ensuring a professional, clean, fully stocked and organized Center that meets brand standards. This includes the lobby, public spaces, wax suites and restrooms. Business Expectations and Rhythms
Deliver and manage the Centers performance across revenue and KPI's. Review and assess Center KPI's daily. Coach appropriate behaviors and plan accordingly. Create effective action plans with Team to improve daily, weekly, monthly, and annual performance. Deep mastery and coaching of sales and scripts Manage all aspects of traffic, conversion and staffing to deliver optimal center performance. Lead and organize operations, center payroll, ordering and compliance. Education / Experience / Qualifications 2 years of related and applicable management experience in a sales driver role Bachelor's Degree or applicable related experience Full proficiency of Microsoft Office Suite Demonstrated results oriented leadership Self-motivated and process focused Team Member Centric Outstanding communication skills Fun. You must have fun. Work Environment Must be able to work effectively in stressful environments, communicate with others, effectively deal with customers and accept constructive feedback from direct supervisors. Must be able to change activity frequently and cope with interruptions Most work performed indoors. Temperature is moderate and controlled. Must be able to stand or sit at a desk for up to hours per day. Standing, walking and sitting are required. Length of time at these tasks varies from day to day. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 50 lbs. occasionally Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership. European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
