Job Title:
Business Operations Manager (Digital)
Job Description
+ We are seeking a highly organized and proactive Business Operations Manager to oversee all aspects of technology team operations.
+ Drawing from your extensive experience and expertise, you will be responsible for managing the Rhythm of Business (ROB), Financial Planning & Analysis, and fostering a positive team culture for hundreds of FTEs.
+ Your role will involve strategic planning, process development, supplier management, and cross-functional collaboration to ensure the smooth functioning of the technology department.
**Key Responsibilities:**
+ Develop and implement the Rhythm of Business (ROB) activities, including creating an annual calendar to showcase team accomplishments, provide priority training, and enhance employee engagement.
+ Plan and execute monthly operational reviews to address near-range and long-range objectives, team culture, and performance metrics.
+ Organize and facilitate all staff meetings and department offsites, including agenda creation, run of show, and tracking key actions and owners.
+ Collaborate with technology leadership to define Objectives & Key Results (OKRs), track department achievements, and provide status updates via quarterly presentation decks.
+ Manage a team responsible for communicating and educating external suppliers on procedures, ensuring accurate creation of purchase orders, timely completion of goods receipt, and adherence to agile SOW requirements.
+ Act as a central point of contact to resolve operational issues hindering technology delivery, leveraging extensive network relationships across various business groups.
+ Partner with the Finance team to deliver financial forecasts, accruals, goods receipt, and reclassifications, ensuring alignment with the technology operations budget.
+ Oversee day-to-day operational activities, collaborating closely with external groups to ensure tasks are completed in a timely manner without impacting delivery timelines.
**Requirements:**
+ Proven experience in business operations management, preferably within the technology sector.
+ Strong financial acumen with experience in budget planning and analysis.
+ Excellent organizational, communication, and interpersonal skills.
+ Ability to multitask, prioritize, and thrive in a fast-paced environment.
+ Proficiency in project management tools and Microsoft Office Suite.
+ Demonstrated leadership skills with the ability to influence and collaborate across all levels of the organization
Location: USA, WA
Targeted salary - $140,000 plus, 4% CIP bonus
#ConcentrixCatalyst
Location:
USA Seattle 1401 NW 46th St
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .
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