Summary: Responsible for processing and responding to Subpoenas, Search Warrants, Levies, Garnishments, Liens, and other regulatory/legal requests. Provides accurate and timely documentation to agencies while complying with all applicable federal and state laws, regulations, and guidance.
Qualifications: Education: High School Diploma. One year of education and/or training beyond high school, preferred.
Licenses/Certifications: N/A.
Experience: Two to four years of experience in Operations or Retail banking. Or equivalent combination of education and experience.
Essential Functions: A: Job Specific: Receive, process, and promptly respond to Subpoenas, Search Warrants, Levies, Garnishments, Liens, and other third-party requests from federal agencies, regulatory agencies, law enforcement, etc. Availability to travel to testify in court (infrequently). Determine the scope, jurisdiction, time frame, due date, and proper service of the Subpoena and ensure that only legally requested records are released to the appropriate authorities. Act as a liaison with various law enforcement agencies and assist with questions regarding Subpoena documentation, certification of records, and notarization. Competently and frequently communicate with Attorneys, Federal and State Agencies, and Law Enforcement Personnel to effectively comply with summons and Subpoenas. Ensure strict confidentiality of information in all aspects of duties to mitigate operational, reputational, monetary, and legal risks. Effectively organize and prioritize workflow of pending documents or requests to minimize risk to the bank that would result in missed deadlines or court appearances. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to groups of managers, employees, customers, etc. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Ability to learn new software packages that are position specific. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Knowledge of the court system. Ability to multitask, effectively identify potential risks to escalate when necessary. Excellent attention to detail. Ability to effectively work with new structures, processes, requirements or cultures. Well versed in regulations and laws that affect the Bank's Compliance Program. Ability to write training documents, procedures and general business correspondence. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.
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