Delaware North Parks and Resorts is searching for a full time Assistant General Manager to join our team at Shenandoah National Park. As an Assistant General Manager, you will have oversight of multiple facilities, including full service hotels (with F&B), retail outlets, and cabins. This leader will be responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, delivering quality service to guests. Relocation may be available for this role.
Pay Benefits At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Assist in establishing and implementing current and long-term objectives, plans and policies, and budget Build and maintain healthy relationships with license partners and maintain positive guest relations, ensuing enjoyable and memorable experiences Supervise and coordinate the activities of unit management and oversee supervision of team members and ensure company policy and procedures are followed Oversee the recommendation and creation of prices and portions for products and services within the approved profit plan Ensure compliance with federal, state, and local regulations regarding liquor, sanitation, payroll, and employment Ability to drive a company vehicle as needed A Bachelor's degree in hospitality, hotel management, business or related field, or Certified Hotel Administrator or equivalent experience required Minimum of four (4) to six (6) years' experience in hotel management and F&B operations required Entrepreneurial skills and skills in financial management and budgeting Ability to coach and mentor a diverse workforce, working independently and as part of a team Organizational and time management skills, as well as written, verbal, and interpersonal communication skills Proven experience in providing excellent customer service Valid driver's license required