Application Developer-Ivr Customer Service Team

Hi
Greetings For The Day
Im Sushmitha from SoftPath Technologies LLC and works in a Recruitment. We have a position for Mark Logic Developer @ Branchville NJ(Onsite) with our client and your profiles matches to requirement. Can you please check below JD and if you are interested then please share your updated resume to
Job Title : Senior Application DeveloperIVR (Customer Service Team) Location: Okemos MI Hybrid (minimum of 2 days a week in Okemos subject to change in the future) Duration :12 Months Exp: 7yrs Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP VXML SQL XML REST)
Software development in an object orientated programming language; ability to design develop and support advanced IVR applications.
Knowledge of PBX architecture telecommunication network services and contact center systems.
Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic as well as the integration of dissimilar SIP telephony systems.
Strong understanding of contact center operation including key metrics and workforce management needs
As well as experience with management and development of speech recognition systems and grammars
Working Knowledge of Genesys Cloud is a plus.
Thanks & Regards Sushmitha Yeachani Recruitment Contact: 1 (231)
Email: Google chat: SOFTPATH TECHNOLOGIES LLC
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