Account Specialist

Job summary
Account Specialist (CSR) positionPrimary interface with customersManage assigned customer accounts
Job seniority: associate level
Responsibilities
• Manage assigned customer accounts• Processing of customer inbound and outbound orders ensuring accuracy• Prepare outbound paperwork and invoicing by verifying contractual rates in contract agreement• Interact with customers via email or phone in a timely, efficient manner• Research discrepancies in inventory as needed• Address customer complaints in a timely manner
Requirements
• Highschool diploma, G.E.D.• At least 2 years of customer service experience preferred• College degree a plus
Key Skills Needed
• Ability to multi-task• Ability to work in a fast paced environment• Efficient in Microsoft Office Suite• Strong data entry skills; accuracy• Familiar with Warehouse Management Systems, Synapse a plus• Professional Communication skills; verbal and written• Attention to detail, organization
Benefits
• Access to Medical, Dental, and Vision insurance• Access to Life, Accident, and Critical Illness policies• Access to 401k Retirement• Referral Program: Get hired on and refer a friend! When they successfully complete 90 days of employment they get $500 and so do you!