Job Summary Reporting to the Senior Associate Dean for Academic Affairs and Student Services, the Academic Affairs and Student Services Coordinator will work in close collaboration and partnership with all Degree Programs team members and affiliated offices to support students and ensure successful planning, implementation, and continuous improvement. This role will be responsible for academic and operational projects and initiatives to support the degree programs unit. Specific responsibilities include:
Position Description Master's Programs
Create a system and process for yearly assignment of academic advisors. Support logistics associated with advising. Maintain Canvas pages and associated materials for EdM Faculty Advisors, in support of the student advising model Support team-wide project management on events, communications and resources including yearly creation of Canvas pages, marketing cloud lists, August programming dates and locations. Create and track communications schedule/calendar for master's program team and integrate with other relevant offices. Provides logistical support for the Ed.M. Intellectual Contribution Award, managing nominations, designing certificates, and processing award payments Assess communication streams of master's team. Responsible for monitoring general master's program email address, responding to students, and triaging as needed and identifying areas for improvement. Coordinating and supporting any EdM-wide survey development and analysis, as well as supporting residential Ed.M.-wide web presence as needed. Contribute to general residential master's program initiatives as needed. Team-wide support Develop systems, processes and structures for operation of 2nd floor 1-stop student support center Oversee Gutman 2 nd floor front desk, including hiring and training student workers, providing front desk coverage as needed. Serve as a source of general information for all students, providing referrals to colleagues within the Gutman 2 nd floor suite and other HGSE administrative offices. Provide general administrative support for the master's programs, such as supply orders, catering requests, room reservations, meeting scheduling, and materials preparation Manage financial processes related to assigned duties. Provide coverage for other team members and surge capacity as needed. Develop process for and oversee HR logistics for External and Alumni Readers As needed, assist the Senior Associate Dean with project planning and support This is a two-year term position with possibility of renewal.
Basic Qualifications
Minimum 3 years of administrative experience required. Any candidate wishing to be considered must supply a cover letter in addition to their resume and indicate meeting basic qualifications. Additional Qualifications and Skills
Knowledge of Microsoft Office Suite, intermediate Excel skills.
Previous experience working in higher education supportive academic programs and students strongly preferred.
Exceptional verbal and written communication skills.
Ability to work collaboratively across various departments and stakeholders.
Strong attention to detail required.
Previous experience with financial processing preferred.
Prior experience in event coordination desired.
Working Conditions
HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state's required tax and other withholdings from your paycheck for the time you work there.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. We regret that the Harvard Graduate School of Education does not provide Visa sponsorship Benefits
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