Web Chat Associate - Work From Home

Job Description:

Public Service Enterprise Group is seeking a motivated and detail-oriented individual to join our team as a Web Chat Associate, working from home in Seattle, Washington. This part-time position is perfect for an entry-level candidate with at least 1 year of experience in customer service or a related field.

Responsibilities:- Respond to customer inquiries and provide assistance through web chat platforms- Support customers in navigating our website and online services- Resolve customer issues and provide information about products and services- Collaborate with team members to ensure a seamless customer experience- Meet or exceed performance metrics for customer satisfaction and response times- Maintain accurate records of customer interactions and transactions

Requirements:- Excellent written communication skills- Ability to multitask and work independently- Strong problem-solving skills- Driven and hardworking attitude- Ability to work in a fast-paced environment- Teamwork and leadership skills- Prior experience in customer service is a plus

Benefits:- Vision insurance- Free food- Training and professional development opportunities- A working environment committed to environmental responsibility and sustainable practices

Equal Opportunity Statement:Public Service Enterprise Group is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: June 1, 2024

Join our team and make a positive impact on our customers while enjoying the convenience of working from home. Apply now to be considered for this exciting opportunity as a Web Chat Associate at Public Service Enterprise Group.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.