Training Development Specialist Training Specialist

Full job description Department Information This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.

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About the Division of Child Welfare:
The Office of Children, Youth and Families (OCYF) ensures fulfillment of the Department's mission and goals to promote safety, permanency and well-being for the children, youth and families served by the Division of Child Welfare, the Division of Youth Services, and the Domestic Violence Program. OCYF is responsible for policy development, services provision and coordination of efforts to improve the lives of Colorado citizens by supporting supportive, quality and effective services.


This work unit exists to manage all activities related to Colorado's Comprehensive Child Welfare Information System (CCWIS), also known as Trails, including strategic long-term activities, as well as day-to-day operational activities. Colorado's CCWIS has 5500 users across CDHS and county departments of human services. The system includes two different user-facing applications (legacy & modernized Trails), an Oracle database, and over 100 interfaces with 13 different applications. The work unit is responsible for managing both the ongoing operations and maintenance of Trails, along with continual quality improvement activities, such as upgrades, updates or enhancements. The work unit must ensure that Colorado's CCWIS is in compliance with all state and federal requirements and regulations. The work unit interacts with multiple stakeholders, including, but not limited to: state program staff from CHDS, HCPF and the State's Ombudsman's Office, county staff, CDHS management, vendors, and Governor's Office of Information Technology (OIT).
Description of Job Summary of the position:
This position was created to assist with the retention of new and seasoned workers in the child welfare profession. This position serves multiple roles:


First this position has the senior authority on the translation of user feedback into process improvement as it relates to data entry within Trails and its connections with other systems. Management relies on this staff to direct continuous quality improvement of the Child Welfare Training System (CWTS) by being a liaison between Trails and other interfacing systems (such as the Colorado Benefits Management System (CBMS) and the Colorado Department of Early Childhood (CDEC)), the Governor's Office of Information Technology (OIT), and county departments of human services.


Second this position builds capacity and supports within the county departments during and after training is completed through coaching, training, and technical assistance.

Duties: Training, Coaching, Technical Assistance, and Oversight .
This position is the senior authority on both training and child welfare services delivery as they relate to Trails data entry: This area focuses on the work related to ensuring safety, permanency, and well-being for children/youth who have experienced abuse and/or neglect. This includes, but is not limited to, having expertise in:

The use of Trails Data-entry best practices Interactions between Trails and other state systems Federal reporting requirements Laws and rules related to the provision of child welfare services
This position designs, delivers, and provides coaching, training, and technical assistance to all levels of staff within county departments, as well as on an as-needed basis to staff in other state agencies, as it relates to the use of Trails, including all future Trails update releases.


This position develops, designs, and delivers training to child welfare staff and management that aligns with best practices, Volume VII, Statute, and federal law. The training delivery is provided in a coach-like way, helping learners develop their internal critical thinking in a way that benefits the staff they work with and the agencies they work for.


This position provides coaching and direct practice consultation, training, and support for all levels of staff within county departments to develop them in a way that supports the successful application of skills, ensures compliance with policies, encourage professional growth, and enhances the culture of the organization and the resiliency of the workforce.


This position leads professional development by working within the county department, directly with staff, to assist and support staff with complex issues related to both Trails Legacy and Trails Mod. This support may be at the request of the county and/or at the request of DCW program staff when there are concerns regarding county performance and/or practice.



Continuous Quality Improvement .
This position directs continuous quality improvement of the Child Welfare Training System (CWTS) as it relates to Trails data entry.


This position serves as a liaison between other interfacing state data systems, OIT, county departments of human services, and CWTS.


This position identifies gaps in training, policy, and practice, provides specific training and policy guidance to help enhance the state's support of child welfare staff at all levels, including foster and kinship care providers, and manages process-improvement strategies to enhance CWTS.


This position makes decisions around assisting counties in improving internal processes, directing CWTS in process-improvement activities, collaborating with other agencies to ensure data entered into Trails improves and enhances interactions with other systems, and working with DCW program staff to address program-related concerns.


This position provides essential consultation to DCW, CWTS, interfacing agencies such as HCPF, OCR, and CDEC, and county departments as it relates to the role of training in implementing policies, laws, and practices. This includes consulting on broad, critical program and policy direction.



Other Duties as Assigned. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Experience Only: Seven (7) years of relevant experience in an occupation related to the work assigned
to this position.
~OR~
Education and Experience: A combination of related education (public child welfare, human services, sociology, psychology) and/or relevant experience in an occupation related to the work assigned equal to seven (7) years.

Substitutions: Additional appropriate experience will substitute for the degree requirement on a year-for-year basis. Additional appropriate education will substitute for the required experience on a year-for-year basis. Preferred Qualifications: Knowledge of public child welfare, human service practice experience, and training/coaching experience. Knowledge of adult learning theory and training principles, theories, and practices. Bachelor's Degree in public child welfare, human service, sociology or psychology preferred. Conditions of Employment Standard Background. ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver's license). Must possess a valid, unrestricted U.S. Driver's License Travel – The work requires travel to provide technical assistance and coaching directly to county departments of human services; travel may occur any day of the week and may include overnight travel. Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant's prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed ) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information How to Apply
The Assessment Process
For additional recruiting questions, please contact
About Us: If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to

Our Values: We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans . Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at or call .
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
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