Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
Systems Support Analyst ll
Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job SummaryThe Systems Support Analyst II is responsible for all aspects of client systems support. This includes implementation, configuration, coordination, control, maintenance, troubleshooting of all desktops, laptop and tablet and cellular phones. They also perform basic systems security administration functions, including Active Directory, Electronic Health Record (EHR) and other system cleanup and maintenance. System Support Analyst III is responsible for handling advanced issues with network implementation and troubleshooting projects; create or assist with MS SQL queries and reports in Microsoft Access or SQL Reporting Services and be proficient in the use of PowerShell for scripting. This role is the escalation point for other support tiers.
Skills/Requirements
Associate's Degree in IT or Computer Science required. Bachelor's Degree in IT or Computer Science preferred.Must demonstrate advanced troubleshooting skills with windows desktop/laptop, windows servers, networking, firewall or WIFI.A minimum of five-years of experience working with others to resolve complex IT related issues.Experience with thorough documentation methodologies for an IT environmentAbility to guide and mentor junior support staff.CBI Offers an excellent benefits package!
Generous PTO accrual ( 5 weeks! ),Medical, Dental, Vision, Disability, Life, Supplemental plansHospital indemnity/ Critical Illness,Pet Insurance,Dependent Care Savings, Health Care Savings,401K with employer match - 100% vested upon enrollment,Wellness programs,Tuition Reimbursement and Scholarship Programs, incentives, and more!Very Competitive pay ratesCBI is growing and expanding our services!
We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.*For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *CBI Values your Career and have lots of growth opportunities!
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for our staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!Our Facilities.
Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a "no wrong door" treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
CBI Offers an excellent benefits package!
Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
Other details
Pay Type Hourly
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