RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Wallace Ave, BCS Imaging Department, 3rd Shift: 10pm-6am Job Description Supervises and directs the activities of employees in the Imaging department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.
Responsibilities:
Supervises employees in the Imaging Department.
Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.
Qualifications Broad technical knowledge in the commercial print field. Demonstrated ability to successfully manage people and direct work activities. Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization. Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus. Imaging experience commercial print equipment such as Ricoh, Xerox and Canon preferred. Demonstrated comfort and ability to learn and leverage new systems. Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates. Demonstrated ability to proactively approach problems and drive for results. Bachelor's degree in Business, Manufacturing or related field preferred. 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred. Additional Information All your information will be kept confidential according to EEO guidelines.
The pay range for this role at the noted location is $17.68 to $25.75 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.
