We are searching for a proactive Site Services Technician (IA) to join our growing team at T5 Data Centers in Waukee, IA.
Growing your career as a Full Time Site Services Technician (IA) is an exceptional opportunity to develop valuable skills.
If you are strong in emotional intelligence, creativity and have the right work ethic for the job, then apply for the position of Site Services Technician (IA) at T5 Data Centers today!
The Site Services Technician (SST) is responsible for physical installation and deinstallation of IT equipment, network cabling and power whips in the data hall, remote hands support and escorting of non-badged visitors that have a valid business need to access the data hall.
ResponsibilitiesPerform power cycles, physical equipment, and cabling inspectionsReceive, review, and install IT hardware components as directedSwap out failed components as directedInstall, terminate, test, and troubleshoot cabling. Single and multi-mode fiber, co-axe, copper, Cat5, Cat6, etc.Properly label, comb, and bundle cables in accordance with T5FM and customer standards.Upgrade or replace IT hardware components (server, device, or network) as directedGood understanding of the installation practices for rack mountable IT equipment within a data center environment (i.e., Cisco, HP, and Dell)Remove and de-commission hardware as directedHandle storage mediaTroubleshoot issues by providing first-hand observation of IT hardware components to customer IT teamReceive, respond, and resolve Break / Fix (incident) engagements within established timeframes or escalate promptly if they cannot be resolved within that periodReceive, assess, and complete IT equipment & infrastructure installation, relocation and decommission requests (change) within established timeframes and to applicable internal, manufacture, and/or industry standardsProvide smart hands problem solving support upon request. (Server reboots, OS updates/rebuilds, backups, visual inspections, etc.)Receive, assess and complete patching / de-patching requests (both copper and fiber) within established SLA timeframes and to applicable internal, manufacture, and/or industry, standardsCarry out daily checks of the data halls, keeping records of your findingsEnsure that all records are updated in applicable tools and systems following any changes madeReceive and track inventory for maintenance purposesEscort and monitor outside contractors, vendors, and third-party engineers; ensure they are abiding by facility work rulesFollow T5 data center corporate policies and proceduresAdhere to all federal, state, and local safety lawsComplete other such duties consistent with your role as you may be assigned by T5FM or customer management Education or Equivalent ExperienceBachelor's Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 3-5+ years' experience in IT, preferredExtensive knowledge of IT infrastructure, technologies, and data hall management2+ years' experience with data center IT hardware, infrastructure, and cablingExperienced in the use of Fluke handheld Network Analyzers and Data Cable Testers (i.e., DXT1800) Benefits of working as a Site Services Technician (IA) in Waukee, IA:
? Excellent benefits
? Opportunities to grow
? Competitive salary
