We are looking to hire an energetic Service Dispatch Coordinator to join our stellar team at Atlantic Staffing Consultants in Raleigh, NC.
Growing your career as a Full Time Service Dispatch Coordinator is a great opportunity to develop exceptional skills.
If you are strong in people management, problem-solving and have the right initiative for the job, then apply for the position of Service Dispatch Coordinator at Atlantic Staffing Consultants today!
Atlantic Staffing Consultants is now hiring a Service Dispatch Coordinator in Raleigh, NC. Our client is a well-established, family-owned construction and service company who has been in business for 40+ years!
Duties of the Service Dispatch Coordinator: Receive service calls and dispatch technicians. Enter daily time cards and write up weekly time cards on Monday. Assist in pricing labor and materials for billings. Utilize the dispatch board throughout the day. Create purchase orders (authorized by Service Manager), and process receiving reports for approval and payment. Assign technicians to work orders as issued. File service tickets, proposals, and contract data. Type correspondence and proposals. Customer satisfaction follow-up. Process credit card information for payment. Backup for each other. We have no switchboard operator. Reserve equipment for jobs. Maintained job data sheets and service tickets for contract files. Call location service when digging near utilities. Set up maintenance contracts and schedules. Obtain permits when necessary to do the job and call in inspections. Customer concerns and assists in collections. Assume additional responsibilities as directed by the department manager. Put together on-call technician assignments. Requirements of a Service Dispatch Coordinator: High School Diploma or equivalent. Valid NC Driver's License with a clean driving record. 1-2 years of business or technical school or the equivalent combination of training and experience. HVAC Dispatch or Customer Service: 1 year Punctual and reliable Diverse skill set, helpful demeanor, and strong work ethic Strong verbal and written communication, customer service, and people skills Strong computer skills – experience with Microsoft Outlook Customer Friendly Attitude Experience scheduling HVAC, plumbing, and electrical service calls Purchase order entry experience Sage 100 contractor experience is a plus Be able to lift office supplies up to 45 pounds Be able to sit for long periods at a computer
Pay Range : Starting at $18.00+, depending on experience.
Benefits once permanent include: Employee/Family Healthcare-Dental-Vision
Employer Paid Life Insurance, Long Term Disability
Paid Vacation/Holidays
401K with a 3% employer match·
Company-paid education and training
Hours:
In-office Monday - Friday 8 AM - 5 PM Atlantic Staffing Consultants is an Equal Opportunity Employer. All candidates must pass a Criminal Background check, pre-employment drug screening, and employment and reference verifications. We participate in e-Verify. #IND Benefits of working as a Service Dispatch Coordinator in Raleigh, NC:
? Learning opportunities
? Company offers career progression opportunities
? Advantageous package
