Service Desk Analyst

Seeking a Service Desk Analyst for a 6 month extendable assignment at an international bank. This is a hybrid role requiring 2-3 days in the office.
Responsibilities:
Assist in installing, configuring, and maintaining hardware and software for remote users.
Provide PC hardware and software updates/upgrades.
Record all client interactions using ticketing system.
Manage user accounts in Active Directory.
Facilitate remote access for users, including laptop support.
Provide A/V support and coordinate moves.
Required:
3+ years of Desktop/Helpdesk support experience.
Proficient in Windows 10 and Active Directory.
Skilled in Audio Visual support.
Strong background in delivering excellent customer service.
Local candidates only. No 3rd parties
Report this job Dice Id: ******** Position Id: 8260988