Service Advisor

Job summary
Motorcycle enthusiasts are forging a new way to buy motorcycles.The Full Throttle dealership in Houston offers a hassle-free environment.Trust, Integrity, and Respect are the values on which Full Throttle was founded.
Job seniority: entry level
Responsibilities
• Greet customers promptly• Obtain customer and vehicle information• Clearly report all vehicle symptoms as described by the customer• Determine and recommend maintenance based on age, mileage and history of vehicle• Prepare a complete and accurate estimate of cost for labor and parts• Establish follow up time• Monitor the progress of each vehicle throughout the day, and update customers frequently• Verify that the final invoice reconciles with the work performed on the repair order• Explain all completed work and charges to customers
Requirements
• Proven record of achieving exceptional customer satisfaction• Past experience as a service advisor, assistant lane manager or service consultant• Above-average energy level• A desire for a long-term career with a growing organization• Personal and professional integrity• Computer skills and willingness to learn new programs