Our world is transforming, and PTC is leading the way.?Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Senior Digital Product Designers lead the user experience design of SaaS applications (desktop/mobile) from general interaction models to UI components. Designers are focused on creating solutions for Field Service Management and Service Lifecycle Management (SLM). They provide design leadership within global product development teams in a collaborative and supportive work culture. Senior Digital Product Designers produce development-ready designs. They are expected to deliver workflows, wireframes, UI designs, and prototypes.Project ResponsibilitiesLead product design initiatives for assigned product lines.Collaborate with Product Managers, Engineers and cross-functionally with internal/external stakeholders.Understand business requirements and translate into UX project goals.Apply project goals with research insights into early design concepts.Refine concepts into meaningful narratives that speak to business opportunities and feasibility.Develop and maintain UX feature improvements backlog.Facilitate UX research by working closely with UX researchers, conducting user/customer interviews, UX workshops, competitive reviews, and analyzing usage metricsDesign IA, wireframes, user flows, and UI designs.Manage UX workload by gauging UX work capacity, prioritizing, and UX project planning. Responsible for several products with multiple projects concurrently.Confidently work with ambiguity by applying design leadership and UX methodologies to seek clarity.Team RoleSee things from a broader perspective and leverage past design experience.Advocate UX by effectively communicating to internal/external stakeholders about design decisions.Facilitate mentorship to junior designers.Contribute to UX team growth and development.Provide critical and constructive feedback to other designers.Minimum Qualifications7+ year experience in UX designBachelor's degree in design or related field or equivalent experienceProficient with design/prototyping tools (e.g., Figma, Sketch) and their methodsProficient designing for desktop(web), mobile (iOS, Android, Windows) and knowledgeable about technical constraintsExperience designing for SaaS applicationsExperience collaborating with Product Designers, Product Managers, and EngineersExperience applying UI design systems/libraries to various platformsAbility to articulate work to others in summary and in detailAptitude for learning complex systemsDesire to do work towards something greaterDesign portfolio showing related project experiencePreferred Qualifications8-10 year experience in UX designProficient in the User Centered Design ProcessExperience designing interfaces for Field Service productsExperience designing for UI design librariesSkilled in presenting design ideas and providing supporting rationaleProactive design leadership and resourcefulnessManage and lead assigned designers on a design projectWorks independently; prioritizing and managing their workloadExperience building effective working relationships through transparency and communicationExperience working with Salesforce ecosystem or similar PaaS platformsExperience designing for wearables or other non-traditional mediaPlease include a link or PDF of your portfolio, highlighting your abilities and experience relevant to this role.At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
