Senior Dev lead/CE Dynamic365
The Senior Software Engineer is responsible for managing Dynamics 365 CE Field Service, ideal candidate possesses, strong technical expertise in configuring, customizing, and supporting the platform. This role will play a key role with current implementation and further enhancing the application with solutions to meet our organization's business needs. Key aspect of the role is to work with functional leads and business analyst to gather requirements for translating to technical design and delivery in meeting the business goals.
What You Will Do:
Drive design, development and deployment of Dynamics 365 Field Service ongoing implementation & enhancements
Analyze Business Requirements: Collaborate with business analysts and cross function ERP IT teams, following DevOps process to deliver solution
Customize and configure with business processes, including entities, forms, workflows, and business rules.
Develop and deploy custom plugins, workflows, Power Automate Flows and scripts to extend the functionality of Dynamics 365 Field Service.
Participate in cross functional design for integrations between Dynamics 365 Field Service and other systems, such as Salesforce, FinOps, and third-party applications.
Create and maintain documentation, including technical design specifications, architectural guidelines, and best practices of D365 Field Service application
Stay Up-to-Date with Industry Trends: Continuously stay informed about the latest updates and trends in field service management and Microsoft Dynamics 365 Field Service. Proactively identify opportunities for system optimization and recommend improvements
Manage the ongoing support, maintenance, and new features of D365 Field Service application with software updates
What You Need to Succeed: Bachelor's degree in Computer Science, Information Systems or related field
Minimum of 3-5 years of experience on Dynamics 365 CE platform - CRM or Field Service as Technical analyst/developer
Knowledge of configuring and customizing Microsoft Dynamics 365 CRM or Field Service and Mobile app
Proficient with Power Platform - Apps, Automate flow to extend Dynamics 365 CE platform
Experience working with or integrating with 3rd party service applications using APIs, web Services and middleware
Experience working with Microsoft Dynamics 365 Field Service integrated with FinOps is a plus
Energetic personality who excels in collaboration and teamwork
Around10% travel to support workshops and project activities
