At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
As a GE Appliances Senior Consulting Engineer - VRF you'll be responsible for owning the strategic and operational aspects of serviceability for VRF HVAC. Through cross functional relationships with Technology, Quality, Manufacturing and Distribution, they will ensure the product design, product functionality, product service literature, and training material is focused on serviceability to produce the best service and ownership experience. You will serve as the "Voice of Service" on new product development programs, serviceability, quality, and safety. This is a remote field-based position that will work directly with customers in service and installation with GE Appliances products. Position
Senior Consulting Engineer - VRF - REMOTE Location
USA, Louisville, KY How You'll Create Possibilities
Essential Duties & Responsibilities
Provide onsite job site assistance for installation, troubleshooting, and startup. Provide troubleshooting assistance to customers, reps or internal salespeople by phone and email communication utilizing Haier proprietary VRF software tool. Work closely with other team members to refine and enhance product offering to best support contractors' needs and simplify technical service processes. Work closely with product service team and factory R&D engineers to understand existing and new product service-related features and sequence-of-operations and create internal and external reference documentation communicating such information. Assist in preparation of training course materials in support of Haier VRF including but not limited to: installation, startup, troubleshooting, service, and controls. Transfer knowledge of new and existing products to sales team. What You'll Bring to Our Team
Position Competencies (Required Knowledge, Skills, & Abilities)
High school degree, GED, or equivalent. Technical degree and/or formal technical HVAC training. EPA 608 Licensure 5+ years of experience in the residential and commercial HVAC industry. Technical experience in product applications, ductless split and/or VRF (variable refrigerant flow) Ability to read and interpret mechanical, electrical, and architectural blueprints, specifications and HVAC equipment submittal data. Comfortable presenting to and engaging with a technical audience including engineers, distributors and contractors. Strong problem-solver with a passion for training and customer support. Strong computer skills, including PowerPoint presentations & Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills. Preferred Competencies
Great knowledge of product/feature, product details/operation, strategic application and positioning. Working Conditions & Travel Requirements
Working conditions will vary based on field-site. May require work both indoors/outdoors and on construction sites. 20-50% travel depending on the season; most domestic, international might be needed based on product line expansion. Our Culture
At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
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