Senior Associate, Seating Bowl Analyst

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.
LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what's next through sport, community and the power of our differences.
The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community's diversity and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.
The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors.
Our Vision is to collectively create what's next by harnessing sport, community and the power of our differences. Our Mission is to create an unparalleled Paralympic and Olympic Games for athletes, fans, partners, our community and our people.
Values and Behaviors:

Optimism

– Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
Integrity

– We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn't easy
Excellence

– We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
Inclusion

– We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
Co-Creation

– We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
Boldness

– We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo
Senior Associate, Seating Bowl Analyst:

The Ticketing department is responsible for developing a robust Ticket Sales, Marketing, and Ticket Operations strategy for the Olympic and Paralympic Games. This encompasses maximizing revenue through sold-out and fully attended events, while ensuring accessible pricing and broad access to the General Public.
Reporting to the Head of Ticketing for LA28, the Senior Associate, Seating Bowl Analyst will act as the internal ticketing lead for the Seating Bowl Working Group (SBWG), a cross-functional group that focuses on maximizing revenue and attendance for the Olympic and Paralympic Games. This role will be responsible for the management of our contractual ticket allotments, holds, accredited seating areas, and allocation of inventory for sales phases. In addition, this role will serve as the project manager for the SBWG, setting meetings, managing agendas, and creating and maintaining project plans.
Key Responsibilities:

SBWG Management
Set agendas for all SBWG meetings
Maintain primary schedule and timeline for all SBWG projects and sub-workstreams, and understand integration with other FA timelines and needed deliverables
Assist in development of policies and procedures for SBWG
Help manage cross-functional relationships with both internal and external stakeholders
Manage, update and review space allocation for ticketed and accredited zones
Develop seat maps based on venue and ticketing information
Understand and keep ticketing team updated on all operational seat kills
Collaborate with key internal and external stakeholders for broadcast and press accredited seating and areas
Plan and review ticketed and accredited numbers based on past Games
Recommend opportunities to maximize revenue, and illustrate optimal scenarios for LA28 ticketing strategies
Cross-Functional Collaboration
Establish close working relationships with key functional areas (especially Venues & Infrastructure and Sport) to ensure the ticketing strategy maximizes revenue opportunities while supporting the overall Games strategy
Other
Ensure strong ticketing contingency planning based on SBWG identified risks
Background and Requirements:

Minimum 3+ years of relevant industry experience
Fluent working with Office suite products including Microsoft Excel and PowerPoint
Ability to derive insights from data / analytics / research and present findings to all levels of an organization
Extremely detail-oriented with excellent organizational and project management skills
Relevant ticketing industry experience including working with manifest development, inventory management and ticketing operations
Demonstrated commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)
Experience contributing to ticket allocation strategies that prioritizes accessibility and broad access for diverse audiences
Strong communication, team building, and interpersonal skills
Well-developed problem-solving skills and ability to work independently to resolve issues
Familiarity with analytical and reporting tools such as SQL, Alteryx, and Tableau preferred
Location and Working Conditions:
The majority of work may be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment
Must be capable of maintaining focus and attention to detail during long periods of analysis and strategic planning
Work hours may vary but our office is currently working on a hybrid 4-day a week in office model.
Education:

Bachelor's Degree Required or equivalent work experience
Submission Requirements:

Resume
The annual base salary range for this position is $75,000.00 - $90,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.
LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply.

We will consider all qualified candidates with criminal histories in a manner consistent with local law.

We assess applications based on relevant skills, education, and experience a candidate can add to our team.
Legal First Name (without the use of initials or nicknames)

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Legal Last Name (without the use of initials or nicknames)

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Current Employer (or Company)

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Are you authorized to work lawfully in the United States for LA28?

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Will you now or in the future require sponsorship for employment at LA28?

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LA2028 Inclusion: Voluntary Demographics

At LA2028, Inclusion is a core pillar of our values and behaviors. We seek out and embrace diversity of all forms, respect and value different perspectives, and strive to build a team that reflects our community. This section of the application process helps us strengthen our hiring practices by mitigating unconscious bias through anonymous data collection.
Below is a set of

voluntary

demographic questions that are part of LA2028's Inclusion Initiatives. If you choose to fill them out, the responses will be used in aggregate to help us identify areas for improvement in our process. Your response, or your choice not to respond, will

NOT

be associated with your specific application and will

NOT

in any way be used in the hiring decision.
I identify my gender as:
Female
Male
Non-binary / third gender (inclusive of bigender, agender, androgynous, gender fluid, gender non-conforming)
I prefer to self-describe
I prefer not to say
I identify as transgender:
Yes
No
I prefer to self-describe
I prefer not to say
I identify my sexual orientation as:
Asexual
Bi-sexual, pansexual and/or queer
Gay and/or lesbian
Heterosexual
I prefer to self-describe
I prefer not to say
I identify my ethnicity as (mark all that apply):
Alaskan Native / American Indian / Indigenous American / Native American
Black and/or of African descent
East Asian (inclusive of Chinese, Japanese, Korean, Mongolian, Tibetan, and Taiwanese)
Latinx
Middle Eastern
Pacific Islander
South Asian (inclusive of Bangladeshi, Bhutanese, Indian, Nepali, Pakistani, and Sri Lankan)
Southeast Asian (inclusive of Burmese, Cambodian, Filipino, Hmong, Indonesian, Laotian, Malaysian, Mien, Singaporean, Thai, and Vietnamese)
White
I prefer to self-describe
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Veteran status:
Yes, I am a veteran
No, I am not a veteran
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I have a physical disability:
Yes
No
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