At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Salesforce and GTM systems are critical to the overall success of Klaviyo and the Systems Analyst will play an important role in ensuring the effectiveness of those systems. You are a creative mind, with attention to detail, who has an interest in working on projects that create scalable solutions for complex business issues.
Our GTM team and other teams that use Salesforce are growing rapidly; you will work on projects that affect 500+ users. The person who would best fit this role is highly collaborative, organized, and can thrive in a fast-paced environment. This hire will report to the Business Systems Manager.
How You'll Make a Difference Partner with GTM leadership, Operations Specialists, and other subject matter experts to gather requirements and configure enhancement requests for Salesforce and other systems Maintain all aspects of user management including new user setup/deactivation, roles, profiles, permissions etc. Manage configuration in Salesforce, such as flows, approval processes, and validation rules that align with Sales processes Configure and maintain systems that integrate with Salesforce, such as LeanData, Gong, and Outreach Plan, implement, and maintain systems projects, coordinating cross-functionally and with vendors as required Help users troubleshoot system issues for Sales and Customer Success departments, and refine tools and processes to maximize efficiency of our system Who You Are 3+ years of Salesforce Administration experience Experience with additional tools such as LeanData, Outreach, Gong, etc. preferred Salesforce Administrator Certification (required), Platform/App Builder preferred Experience working in a fast-paced environment BA/BS Degree The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$100,000—$150,000 USD
Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here .
