About DexcomFounded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.Meet the team:Dexcom is seeking a Sales Operations Analytics & Insights Analyst to work closely with Global and Regional Sales teams to provide analysis and insights to support the delivery of local business plans. The individual should be a self-starter and is comfortable working with large, complex and diverse data sets to provide actionable and insightful information to business partners under challenging deadlines.Where you come in:Develop and maintain regular and ad-hoc reports and dashboards to track sales performance, revenue, and customer trends that provide comprehensive visibility into key performance indicators (KPIs). Present reports, dashboards, insights and findings in a clear, concise and / or actionable manner to support sales leadership in making informed decisions.? Utilize various data sources, including CRM systems, marketing platforms, and financial databases, to conduct in-depth analysis of sales team performance, territory segmentation, and product/service performance. Identify trends, patterns, areas of success or improvement, and performance metrics to generate meaningful insights and actionable recommendations for sales leaders and key stakeholders.?Design and curate custom data assets targeting multiple platforms and optimized for query performance following standard SDLC practices.Administer and maintain the custom data assets, ensuring data accuracy, completeness, and integrity. Implement enhancements and customizations to meet evolving business requirements. Provide training and support to users.?Implement data quality controls and ensure data integrity to maintain accurate and reliable sales data. This includes the creation and maintenance of detailed documentation of Sales processes, policies and procedures. Collaborate and ensure that all relevant stakeholders have access to up-to-date information and guidelines to uphold data governance policies?Use data insights to identify growth opportunities, target customer segments, and optimize sales approaches. Proactively identify enhancements and insights to the Global and / or Regional Sales Leaders to enhance sales operating effectiveness/efficiencies.?Collaborate with the Sales Training / Enablement team to develop data-driven training materials, sales tools, and resources for Sales representatives. Ensure that the Sales team is equipped with the necessary data and analytics to enhance their performance. Assist in onboarding new sales team members and provide ongoing support in leveraging sales tools and processes effectively.?Collaborate with various departments, including – but not limited to – Commercial Analytics, IT, Sales, and Operations, to understand business needs and align sales analytics initiatives with overall organizational goals.?Support special projects designed to improve commercial performance and/or expand capabilities.?Other responsibilities include supporting initiatives that build and expand Dexcom's Sales Operations capabilities.?What makes you successful:Proven experience in sales analytics, business intelligence, or a related analytical role.Proficiency in using analytics tools such as Excel, Tableau, Power BI, or similar platforms.Proven experience with complex SQL and syntax differences between various platforms.Familiarity with CRM systems (e.g., salesforce, Veeva) and other sales-related software.Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.Technical aptitude to include Microsoft Office tools such as Excel, PowerPoint, Word & Outlook.Prior experience in the Medical Devices or Pharmaceutical industries is advantageous.You may have experience of working with third party medical data providers e.g. IQVIA, GERS or Binley's.You may be fluent in a second language.What you'll get:A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .A full and comprehensive benefits program.Growth opportunities on a global scale.Access to career development through in-house learning programs and/or qualified tuition reimbursement.An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.Travel Required:0-10%Experience and Education Requirements:Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.At this level a graduate degree may be desirable with 4 years of related experiencePlease note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition ****** you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition ****** the OFCCP's Pay Transparency Non Discrimination Provision at this link . Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=trueTo all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicitedresumes/applications.Salary:$105,800.00 - $176,300.00
