Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber optic and cable networks to customers in the Mid-Atlantic United States. The Company's services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns an extensive regional network with over 8,300 route miles of fiber and 220 macro cellular towers. For more information, please visit Job Summary:
The Sales Engineer is responsible for designing and recommending complex data network and voice network solutions for Shentel customers. Responsibilities include providing technical information and engineering support to the Shentel Sales team, communicating with customers about Shentel products and services, and developing an understanding of the customer's business requirements in order to recommend solutions that exceed a customer's requirements. Additional responsibilities include providing input for RFPs/RFIs by producing network designs, diagrams, and technical responses and tracking project cost and managing each project through project completion. Qualification Requirements: a. Education: BS in a relevant engineering or technology field preferred. Other candidates with a strong technical background and substantial industry or military experience will be considered. b. Experience Level:
i. 5 or more years of experience in the telecommunications industry is required
ii. 2 or more years of Sales Engineering or consulting support with a focus on data and voice communications in a position working directly with customers c. Special Requirements:
i. CCNA, CCDA, or similar certifications preferred, but not required
ii. Strong project management experience d. Special Requirements:
i. Detail oriented and strong organizational skills
ii. Demonstrated strong troubleshooting and problem solving skills
iii. Excellent written and verbal communication skills
iv. Ability to multitask and manage multiple projects simultaneously Knowledge of:
a. Fiber Networks (outside plant, network equipment, CPE)
b. Access networks (FTTH, DSL, DOCSIS, Metro Ethernet)
c. Transport technologies (Ethernet, optical networking, IP routing/networking)
d. Routing & Switching (MPLS, VPN's, layer 2/3 QOS, VLAN, ISIS, BGP, and HSRP)
e. Voice network technologies and protocols (traditional telephone and VoIP)
f. Head End network technologies (HE optics, nodes, actives, passives, STB's, digital headend equipment, etc.)
Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.
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