JOB TITLE: Sales Associate
Role Objective
The Sales Associate works to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goal
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
Support other areas of the business, including Sales and Cashier, as needed
SalesAssociate Qualifications
Preferred prior work experience in a client-centric, sales environment
Passion for customer service and delivering exceptional experiences
Self-motivated with a desire to achieve results and excel individually, and as a team
Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
Proof of right to live and work in the UK
Hourly Rate- £13-£15 per hour, depending on experience
Sales Associate Schedule
Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailingUKCareers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
