Sales Assistant Full Time | Monday - Friday Do you have a passion for customer service? Do you live for the thrill of closing deals and creating meaningful connections with your customers? If so, then you may be a fit for our Sales Account Manager opportunity here at Natural Choice Foods !
Natural Choice Foods is a full-service solutions-oriented buyer of closeout and overstock food items with over 25 years of experience in the industry. In partnering with some of the largest food manufacturers in the country, our organization is not only committed to providing excellent product offerings and services to our customers, but also combating food waste and creating a more sustainable food ecosystem. Based in our conveniently located corporate office in Marne (15-minute drive from Grand Rapids, 30-minute drive from lakeshore), Natural Choice Foods has the chance to be your employer of choice in west Michigan.
Mission At Natural Choice Foods, our mission is to enhance our customers' life by supplying food at extreme value through a commitment to world-class operations , quality earnings , and maximizing the supply chain . We believe that by caring for others and caring about sustainability, we can be world-class for our people, our vendors, our customers, and our community!
Company Values Never Settle | Care Deeply | Do the Right Thing | Exceed Expectations Job Summary: The Sales Assistant supports the sales department by providing administrative and general office support to maximize sales and efficiency. This position reviews current inventory for the sales team, works collaboratively with logistics on truck quantities, levels, and routes; reviews and confirms orders for local pickup; and build offers for the sales team to maximize sales, and inventory capacity. This position provides exceptional customer service to both internal and external parties and is responsible for backup administrative and repack support to Natural Choice Foods corporate office by performing a variety of general office and clerical support duties. Advice and leadership are available from the Sales Supervisor or their designee for complex issues or those requiring authorization.
A Sample of the Role: Provides internal and external customer service and receives and addresses routine inquiries and complaints as appropriate. Enters, compiles, and maintains data; prepares and maintains reports related to sales and inventory levels, and truck capacity. Performs special projects as directed. Quickly and accurately processes offers and orders, including inbound product and aging inventory. Communicates and collaborates effectively with various departments, customers, and team members to ensure a seamless workflow and provides assistance and support. Communicates with inventory teams to identify and correct issues pertaining to item setup, costing, descriptions, and pictures. Assists Sales Account Managers with credits, debits, and returns. May also assist in gathering data and pricing customer list as needed. Aids in addressing issues with warehouse and logistics, including inventory issues with mis-ships by prioritizing and de-prioritizing shipments. Manages a small book of house accounts. Performs other duties as required. Your Natural Ingredients to Win: High School Diploma or equivalent. Two years' experience in sales, administrative support, and customer service, preferably in the food industry. Two years' experience in analyzing data and decision making. Experience with warehouse and inventory processes and systems. Demonstrates strong mathematical skills and can perform accurate calculations using different measurements such as weight, quantity, volume, and distance. Able to maintain databases, compile data, and to assemble and present accurate records and reports. Successful in fast-paced and growth-oriented organizations that are committed to high standards and high levels of accountability. Working knowledge and experience with inventory management systems. Demonstrates advanced proficiency in the use of modern office equipment, technology, and software programs (i.e., Microsoft Office, inventory management systems, and CRM's). Ability to learn new programs and technology as needed, related to areas of responsibility. Displays personal accountability, professionalism, and honesty. Able to think strategically, learn about diverse company operations and processes; skilled in problem solving. Able to follow established procedures and carry out complex duties with minimal supervision. Able to assess and troubleshoot problems and take appropriate corrective action. Able to work as a team member and establish effective and cooperative working relationships while using tact, good judgment, and resourcefulness. Able to work effectively within deadlines, under stress, and with changing work priorities. Possesses self-supervising attributes and a positive and congenial attitude. Skilled in planning, organizing, and scheduling resources and activities. Has a strong attention to detail and ability to manage multiple projects simultaneously. Advanced skill in planning, organizing, and scheduling resources and activities. Has a strong attention to detail and ability to manage multiple projects simultaneously. Able to communicate and present information effectively both in verbal and written format to varied audiences. Benefits of a Sales Assistant: Start on the Date of Hire:
Medical Dental Vision Life Insurance Weekly Pay Employee Discount Paid Time Off Paid Holidays Eligible following employment requirements:
40 hours of Flexible Time-Off (90 days of employment) 401(k) with company match (6 months of employment) Paid Parental Leave (12 months of employment) NCF is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Do you need any disability-related accommodations or other considerations in the application process? Notify our human resources department upon submitting your application by email at .
