GENERAL SUMMARY:
Provides leadership in the coordination and delivery of quality compassionate patient care. Utilizes the nursing process of assessment, planning, implementation, and evaluation to provide, delegate, supervise and document care and teaching of patients and family. Effectively communicates with the health care team. Demonstrates clinical competence.
May require a professional certification which is a regulatory requirement in the State of Michigan or a documented community standard for the position, works independently and in collaboration with principal investigator when appropriate.
The position will serve two important roles: 1) Clinical Response to Patients' Elevated Patient Reported Outcomes (PROs) Scores, and 2) Clinical Care in OncoStat – our cancer urgent care program. Work schedules will be constructed to divide time appropriately between both roles. Over time, the proportion of time spent in one area or the other may evolve. There will be ongoing conversations to balance work schedules and priorities to ensure that PROs needs are addressed, and that OncoStat clinic coverage needs are met.
Patient Reported Outcomes Coordinating Center ·Provide clinical response to severe PROs scores by evaluating patients' scores, triaging, and contacting patients to assess needs and coordinate services:
Efficiently manage the Epic in-basket of severe scores received, such as Pain Interference, Physical Function, and other domains as needed.
Manage patient protocols and associated patient care in select PROs-related clinical trials or pilot projects.
Promptly contact patients reporting severe scores within one business day, conducting symptom triage, and determining appropriateness for referrals to OncoStat or other support services.
Facilitate referrals to OncoStat and to other support services, such as Pain Medicine, Psych Oncology, or others, guided by patient need and clinical assessments.
·Foster collaboration with OncoStat team members, Quality Coordinator, and cross-functional departments to anticipate and respond to patient needs proactively.
·Align efforts with the PROs Coordinating Center and Center for Patient Reported Outcomes (CPRO) to execute system and departmental initiatives.
OncoStat Program – Clinical Support Conduct centralized telephone triage to assess patient symptoms and recommend appropriate clinical intervention for all patients across the Cancer Service Line.
Use Epic to schedule in-person or virtual appointments based on patient need and clinical assessment.
Deliver prompt, same-day symptom care to OncoStat patients, in-person or virtually.
Be a part of first response team for Code Blues in the Brigitte Harris Cancer Pavilion when working in the OncoStat clinic.
Other Expectations: Demonstrate a commitment to HFH's mission and the Cancer Service Line's Just Cause, prioritizing the well-being of patients and team members.
Actively contribute to the Cancer Service Line team, going above and beyond direct job responsibilities to enhance overall team effectiveness.
Adapt to evolving initiatives, while demonstrating a positive approach towards change and fostering a mindset of continuous improvement.
Foster respectful and collaborative relationships with cross-functional departments throughout the Cancer Service Line.
Place a high value on team work to set and accomplish goals, while demonstrating a strong sense of ownership for holistic results.
EDUCATION/EXPERIENCE REQUIRED: Graduate from an accredited school of nursing.
Bachelor's Degree preferred. Successful completion of Henry Ford Ambulatory orientation.
Maintains and demonstrates current clinical knowledge in area of specialty.
Clinical knowledge and analytical abilities necessary to formulate effective nursing care plans.
Ability to perform a wide variety of professional nursing services.
Ability to effectively communicate with patients, families, and medical group personnel.
Preferred experience in the specialty.
Basic computer knowledge and keyboarding skills.
CERTIFICATIONS/LICENSURES REQUIRED: Current licensure by the Michigan State Board of Nursing as a Registered Nurse. Current BLS or ACLS per Henry Ford Health policy.
Certification will be required when it is a regulatory requirement in the State of Michigan or a documented community standard, i.e., Oncology Certified Nurse (OCN).
Additional Information
Organization: Henry Ford Medical Group
Department: HFCI Detroit Market Admin
Additional DetailsThis posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
BenefitsWhether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action EmployerEqual Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
