Job summary
Responsible for executing receiving and merchandising standardsCreates a positive internal and external customer experienceEnsures compliance with recycling and, where applicable, hazardous waste programs
Job seniority: entry level
Responsibilities
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.• Role models exceptional customer service• Creates a positive internal and external customer experience• Promotes a culture of honesty and integrity; maintains confidentiality• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor• Takes an active role in training and mentoring Associates on established merchandising and processing principals using appropriate company resources and tools• Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor• Ensures Associates complete tasks and daily activities in accordance with store plan; prioritizes as needed• Monitors and measures productivity of team and coaches as necessary• Organizes and rotates back stock for easy replenishment• Maintains and upholds merchandising philosophy and signage standards• Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures• Ensures compliance with recycling and, where applicable, hazardous waste programs• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates• Provides and accepts ongoing recognition and constructive feedback• Partners with Management on Associate training needs to increase effectiveness• Ensures adherence to all labor laws, policies, and procedures• Promotes credit and loyalty programs during customer interactions• Supports and participates in store shrink reduction goals and programs• Promotes safety awareness and supports maintenance of a risk-free environment• Performs other duties as assigned
Requirements
• Able to work a flexible schedule to support business needs, including nights and weekends• Superior organizational skills with attention to detail• Capable of handling multiple tasks at one time• Ability to respond appropriately to changes in direction or unexpected situations• Team player, working effectively with peers and supervisors to accomplish tasks• Capable of lifting heavy objects with or without reasonable accommodation• Strong communication skills• Ability to train others• One year retail and 6 months of leadership experience
Key Skills Needed
• Superior organizational skills with attention to detail• Strong communication skills• Ability to train others
Benefits
• Competitive Compensation• Weekly Paychecks• Associate Discount• Career development opportunities• TAAP – TJX Associate Assistance Programs• Flexible work schedules
