Rental Assistance And Compliance Coordinator, Supportive Housing

CAREER OPPORTUNITY Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.
Agate Housing and Services values are:
Integrity: Consistently doing the right thing even if it isn't the popular thing.
Equity : Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.
Humanity : Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.
Creativity : Responding to the needs of the community with innovative and unique solutions.
Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match.
POSITION DESCRIPTION & OVERVIEW Title : Rental Assistance and Compliance Coordinator, Supportive Housing - (Internal)
Reports To : Contracts Manager, Housing Programs
Schedule : Mon-Fri, Daytime Flexible
Compensation : $51,000 - $55,000 DOQ
Job Classification : Exempt, Full-time, 40 Hours/week
Union Representation : This position is not a union represented position.
Th Rental Assistance and Compliance Coordinator is a key position within the Contracts and Compliance Department at Agate Housing and services. This role is responsible for managing all compliance and grant management activities related to supportive housing programs for families and single adults, involving communication with funders as well as working closely with case managers.
These housing programs are all scattered-site and included 126 rental subsidies through a contract with Minnesota Housing, as well as funding to serve approximately 350 households through the Housing Support program (formerly GHR) in Hennepin County.
PRIMARY DUTIES AND EXPECTATIONS Understand the program requirements for MN Housing-Housing Trust Fund (HTF) subsidy program and the Hennepin County Housing Support program and manage all aspects of compliance and communication for these supportive housing programs including:
50% Program Compliance:
Review participant files to ensure compliance with program requirements. Ensure accurate verification of participant and unit eligibility, calculations of allowable assistance, and documentation of required county, state, and federal paperwork. Monitor certification and termination dates for participants as required by program funders. Prepare and mail out relevant paperwork and notices to participants. Coordinate with Agate Housing and Services program staff and Housing Quality Standard Inspectors to ensure housing inspections are scheduled and related paperwork are complete according to funder guidelines. Provide phone, email, or office visit support to clients without case management to assist with annual recertification paperwork. 25% Coordination with Program Staff:
Work closely with Agate Housing and Services program staff to ensure documentation for all income or housing changes that would impact a participant's supportive housing are completed. Coordinate funder audits and collect necessary documentation from Housing Programs case files and accounting records. 10% Contract Management & Funder Relations:
Maintain professional working relationships with MN Housing and Hennepin County staff to ensure documentation is up-to-date and in compliance with program requirements. Communicate with funders regarding any special requests or mid-grant cycle changes such as changes to internal policy, requests for expectations to policies, contract amendments, etc. Co-submit applications and recertifications for supportive housing funding and contracts alongside Contracts Manager. 5% Supervise Housing Quality Standard Inspectors:
Hire, train, schedule, and supervise Housing Quality Standards Inspectors, which are independent Contract positions. 5% Financial Compliance:
Manage and track monthly rental payments and secondary check requests. Coordinate with Contract Accountant to ensure monthly reconciliation and invoices are correct. 5% Data Compliance:
Utilize Homeless Management Information System (HMIS) to enter participant records. Coordinate with the HMIS Data Specialist to ensure participant information is current and in compliance with required quarterly and annual HMIS reports to HUD, MN Housing, and Hennepin County. Ensure case management files are up to date and accurate in internal Client Track system. PHYSICAL REQUIREMENTS FOR THIS POSITION Sedentary work - Sitting most of the time with occasional walking.
REQUIRED QUALIFICATIONS Have at least two years of experience working with landlords, subsidies, rental management, or in a related field. Pass a background check. Strong knowledge of Microsoft Word and Excel. Exceptional organizational skills and attention to details. Strong communication and problem-solving skills. In addition, successful applicants will embrace the following perspective, skills and abilities:
Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy. Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community. Hold the belief that every household can achieve housing stability. Commitment to harm reduction and housing first philosophies. Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion. Must be able to attend regular home visits. Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches. Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers. Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following:
Personal experience with homelessness; Experience working, interning, or volunteering with people experiencing homelessness; An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies. We encourage applicants with lived experience to apply. However, if you have received services from Agate Housing and Services within the last two years this will make you ineligible for employment.
PREFERRED QUALIFICATIONS Knowledge of or experience with HMIS. Knowledge of or experience with Housing Quality Standards Inspections. REFERRAL BONUS PROGRAM Do you know someone who you think would be a good fit for a position at our organization? Please refer them! Agate Housing and Services offers a $250 bonus to employees who refer qualified candidates for current openings. The referring candidate must clearly state the name of the employee who referred them in the section of the application that requests this information.
The Referral Bonus Form must be submitted to Human Resources no later than 30 days after the referred employees begin employment. Any Referral forms submitted after 30 days will not be processed.
To be eligible for rewards, candidates must be hired as permanent full or part-time employees (this excludes on-call, employees, temporary employees, interns or contract workers).
When applying for the position, candidates must clearly state the name of the current employee that referred them. The referral bonus will be paid out within one month of the candidate's six (6) month anniversary. There is no cap on the number of referrals bonuses an employee can receive!
HOW TO SUBMIT YOUR EMPLOYMENT APPLICATION Visit agatemn.isolvedhire.com and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your resume and cover letter . If you have previously created an account to apply for a position at Agate Housing and Services, log in to your account before attempting to apply for another position.
Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please. Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency.
Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.