Remote Web Chat Representative

Job Description:Global Partners is seeking a Remote Web Chat Representative to join our dynamic team in Indianapolis, Indiana. This part-time position is ideal for entry-level professionals with at least 1 year of experience. The successful candidate will be responsible for providing exceptional customer service through web chat interactions with customers all over the world.

Responsibilities:- Engage with customers in real-time through web chat to address inquiries, provide product information, and resolve issues- Maintain a high level of professionalism and customer service at all times- Utilize problem-solving and critical thinking skills to effectively address customer needs- Collaborate with colleagues to ensure seamless customer experiences across all channels- Adapt to changing customer needs and company initiatives- Meet performance goals and quality standards set by the company- Maintain accurate and detailed records of customer interactions

Requirements:- Passionate about delivering excellent customer service- Adaptable to new technologies and fast-paced work environments- Strong problem-solving and critical thinking skills- Excellent written communication skills- Ability to multitask and prioritize responsibilities- Comfortable working independently and as part of a team- Basic computer skills and proficiency in web chat platforms

Benefits:- Vision insurance- Paid sick leave- Retirement plan

Working Environment:At Global Partners, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to continuous improvement and innovation, and we welcome individuals who share our passion for excellence.

Deadline to Apply:April 27, 2024

Equal Opportunity Statement:Global Partners is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and appreciated. Join us in our mission to deliver exceptional customer service and make a positive impact on our global community.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.