Remote Customer Service Officer

Job Description:

Expeditors International of Washington is seeking a Remote Customer Service Officer to join our team in San Francisco, California. As a part-time Associate Level employee with at least 4 years of experience, you will play a crucial role in delivering exceptional customer service to our clients.

Responsibilities:- Provide excellent customer service by responding to inquiries and resolving issues over phone, email, or chat- Process orders, track shipments, and coordinate with internal teams to ensure timely delivery- Build strong relationships with customers to understand their needs and provide personalized support- Collaborate with team members to optimize processes and enhance customer satisfaction- Utilize company systems and resources to accurately document interactions and maintain customer records

Requirements:- Hardworking and adaptable individual with a positive attitude- Strong teamwork and communication skills- Previous experience in customer service or related field- Proficiency in Microsoft Office suite and CRM software- Ability to work independently and prioritize tasks effectively

Benefits:- Disability insurance- Paid overtime- Free food during working hours- Opportunity to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Expeditors International of Washington is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: May 29, 2024

If you meet the requirements and are ready to showcase your customer service skills in a remote setting, we encourage you to apply for the Remote Customer Service Officer position at Expeditors International of Washington in San Francisco, California. Join our team and be a part of our commitment to excellence in customer service and community engagement.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.