Remote Customer Care Specialist

Job Description:

Sanmina is currently seeking a Remote Customer Care Specialist to join our team in Washington, D.C. This part-time position at the Associate Level requires a minimum of 2 years of experience in a customer service role. The ideal candidate will be reliable, motivated, and possess excellent presentation and emotional intelligence skills.

Responsibilities:- Provide exceptional customer service to clients via phone, email, and chat- Handle inquiries, resolve issues, and provide product information- Maintain accurate records of customer interactions and transactions- Collaborate with team members to ensure customer satisfaction- Identify and escalate priority issues to the appropriate channels- Stay updated on product knowledge and company policies

Requirements:- 2 years of experience in a customer service role- Reliable and motivated individual with strong communication skills- Ability to work independently and as part of a team- Excellent presentation and emotional intelligence skills- Proficiency in MS Office and CRM software- High school diploma or equivalent required

Benefits:- Paid sick leave- Medical coverage- Remote work flexibility- Opportunity for growth and development

Working Environment:At Sanmina, we value autonomy and independence in our employees. We trust our team members to excel in their roles and provide the support and resources needed to succeed. Our inclusive and collaborative work environment fosters creativity and innovation.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement:Sanmina is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.