Remote Client Support Officer

Job Description:

We are seeking a Remote Client Support Officer to join our team at Airgas in Houston, Texas. This is a part-time entry-level position, perfect for individuals looking to gain valuable experience in client support and communication. As a Remote Client Support Officer, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Responsibilities:

- Respond to client inquiries via phone, email, and chat in a timely and professional manner- Provide product information, pricing, and order assistance to clients- Troubleshoot and resolve client issues and complaints effectively- Collaborate with internal teams to ensure client satisfaction and problem resolution- Maintain accurate client records and documentation- Proactively identify opportunities to improve client experience and processes

Requirements:

- 1 year of experience in customer service or client support- Energetic and adaptable personality traits- Strong soft skills in innovation and cooperation- Excellent communication skills and attention to detail- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM systems

Benefits:

- Paid overtime- Free accommodation- Travel and spending expenses covered- Opportunities for growth and development

Working Environment:

At Airgas, we strive to cultivate leaders who foster inclusivity and mentorship. You will have the opportunity to work in a supportive and collaborative environment where your contributions are valued and recognized.

Deadline to Apply:

Please submit your application by June 1, 2024.

Equal Opportunity Statement:

Airgas is an equal opportunity employer and welcomes applicants from all backgrounds. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.