Remote Chat Support Associate

Job Description:

Rockwell Collins is seeking a motivated Remote Chat Support Associate to join our team in San Jose, California. This part-time position is perfect for entry-level individuals who are driven and hardworking, with a passion for customer service and technology.

Responsibilities:1. Provide excellent customer support through chat, helping users troubleshoot technical issues and answer inquiries.2. Respond to customer inquiries in a timely and professional manner.3. Collaborate with team members to resolve complex issues and improve service quality.4. Utilize creative problem-solving skills to address customer needs and provide solutions.5. Assist in maintaining accurate records of customer interactions and transactions.

Requirements:1. Excellent communication skills, both written and verbal.2. Ability to work remotely and independently.3. Strong planning and organizational skills.4. Creativity and adaptability in finding solutions to customer issues.5. Basic understanding of technology and troubleshooting techniques.

Benefits:1. Life insurance coverage.2. Remote work flexibility.3. Free accommodation for employees travelling for work.

Working Environment:At Rockwell Collins, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusivity and are committed to creating a supportive and inclusive environment for all employees.

Equal Opportunity Statement:Rockwell Collins is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Deadline to Apply:Interested candidates should submit their applications by May 14, 2024. Join our team and be part of a dynamic and supportive work environment at Rockwell Collins.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.