Remote Call Center Officer

As a Remote Call Center Officer at Jabil Circuit in San Diego, California, you will be responsible for providing exceptional customer service through remote communication channels. This part-time, entry-level position requires at least 1 year of experience in a customer service or call center role.

Responsibilities:- Handling inbound and outbound calls in a professional and courteous manner- Resolving customer inquiries and issues efficiently and effectively- Providing product information and troubleshooting assistance- Documenting and updating customer records accurately in the database- Meeting and exceeding performance metrics, including call quality and resolution times- Collaborating with team members and supervisors to improve processes and customer experience

Requirements:- Independent and passionate individual with strong communication skills- Time management and strategic planning abilities to handle a high volume of calls- Ability to work remotely with a reliable internet connection and quiet workspace- Proficiency in Microsoft Office and customer service software- High school diploma or equivalent- Bilingual proficiency is a plus

Benefits:- Free food provided during work hours- Joining bonus for new employees- Paid time off (PTO) for part-time employees

Working environment:Jabil Circuit promotes equality and fairness for all employees, creating an inclusive and supportive workplace culture. Our team values diversity and fosters collaboration to achieve success together.

Equal opportunity statement:Jabil Circuit is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

Deadline to apply: June 1, 2024

If you meet the requirements and are ready to deliver exceptional customer service from the comfort of your own home, apply now to join the Jabil Circuit team as a Remote Call Center Officer in sunny San Diego, California.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.