Quality Manager Job Description and Critical Success factors.
Ensure compliance to established policies, procedures, and instructions. Liaison with customers Ensure the quality of incoming / outgoing material. Ensure training, competency and performance of staff. Maintain equipment plan for replacement of existing and needed items. Coordinate problem investigation and completion of customer specific corrective action requirements Contribute to ongoing improvements to throughput, inventory and operational expense. Provide reports and documentation of key measurables as required, and maintain a system for communicating ongoing performance Understand and implement synchronous organization initiatives Ensure personal effectiveness through ongoing interactions and communications with all plant personnel. Ensure proper planning and control for all areas of responsibility (e.g. labour, overtime, equipment, travel, etc). Ensure employee safety Communicate ongoing assessments of current staff assignment and requirements Provide written performance appraisals and personal development plans for all staff. Initiate action to prevent the occurrence of any non-conformity relating to product, process and quality system. Stop production, if necessary to correct quality problems. Identify and record any problems relating to the product, process and quality system. Initiate recommendations or provide solutions through designated channels Verify the implementation of solutions Control further processing, delivery or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected Represent the needs of the customer in internal functions in addressing quality system requirements Critical Success Factors: Excellent attendance Ability to work independently without supervision and with minimum directions Ability to work in a team environment and to be a team player Ability to maintain records in an organized and tidy manner Support Quality System and Environmental System requirements Ability to manage and direct subordinates on day to day tasks in a fast paced environment Respecting and Understanding of the Customer / Supplier relationship Ability to mentor and guide subordinates to achieve overall goals and departmental objectives Ability to travel internationally as required Must be willing to work rotating shifts or perform other duties/tasks that are of reasonable request by Management Ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee and co-workers placed in an unsafe condition Requirements Excellent English Communication Skills (oral and written) Advance knowledge in computer software for windows Excellent organizational skills Post Secondary Education in a related discipline 5 years experience in Manufacturing, environment Pref. Automotive. Knowledge of quality and environmental management systems Knowledge of SPC techniques in manufacturing Previous Supervisory experience Above average communication and interpersonal skills Fluent in blueprint reading including GD&T Martinrea International Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview
