Title: Precision Ag Specialist
Location: Central Kansas
This role will support technology solutions on company implements with technical knowledge for the operation and troubleshooting of electrical/electronic systems. This position also helps to prepare field staff to support the products through documentation and direct training that will occur during the off-season. Some travel may be required (up to 25%.)
Duties:
Including but not limited to: Deliver "Best in Class" support for Precision Ag systems through the following activities: Timely response to inquiries for operational and repair knowledge. Coordinate with field teams to research and resolve field issues as required. Proactive interaction with sales to ensure new product understanding. Timely documentation of field issues for product improvement purposes. Timely field visits with field service personnel to address urgent and chronic product issues. Work closely with the Electrical/Electronics engineering team to assist with product validation and testing. Assist manufacturing with setup and troubleshooting electrical/electronic systems encountered during assembly. Represent the company in a manner keeping with our mission statement. Act as an advocate of sales to ensure appropriate response to product issues. Participate as assigned with training, technical documentation, and other departments to ensure optimal knowledge transfer. Train the field support staff under the direction of the Training Coordinator. Follow all company policies and OSHA safety regulations and wear prescribed safety and protective equipment. Other duties may be assigned that require other qualifications, physical demands, and/or work environment. Equipment Operation (% of time, description, nature of service): 30% - Off-Highway Equipment, repair, and operation. 70% - Office Equipment including computer, copier, fax, phone, printer, etc. Physical Requirements: Must be physically able to perform any repair on Precision Ag equipment produced or sold by our company. Must be physically able and licensed to operate cars and light trucks on public roadways in the United States. Must be physically able to conduct independent travel to any location inside or outside the United States. Qualifications: Basic understanding of troubleshooting electrical/electronic systems. Working knowledge of Precision Ag systems and concepts. Previous experience as a Precision Ag Specialist or Precision Agriculture Technician preferred ISOBUS communication/control systems Task controller functions Satellite positioning (GPS) Prescription mapping/variable rate control As applied mapping Section control Ability to analyze journals, technical procedures, and regulations. Write reports, correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, customers, and the general public. Proficiency in Word, Excel, PowerPoint, and Outlook. Hydraulic and electrical schematic interpretation. Availability to travel throughout the US and abroad. Strong verbal and written communication skills for assisting customers Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Disclaimer: Please note that we are unable to provide job sponsorships, including, but not limited to, visas, corp-to-corp arrangements (C2C), or any other form of sponsorship for employment. All applicants must be legally authorized to work in the United States without the need for sponsorship now or in the future.
