Operations Manager

Below are the job details for the Branch Manager position: Oversee all daily operations at the branch location, including employee attendance, customer satisfaction, policy enforcement, quality control, communication with other locations, and corporate goals.
Collaborate directly with the Warehouse Manager and Sales team to achieve daily shipping targets and ensure smooth facility operations.
Utilize strong administrative skills.
Ensure proper training for new and existing employees.
Take ultimate responsibility for all purchasing, receiving, and shipping activities within the branch.
Prioritize overall customer satisfaction.
Leverage Microsoft Office skills.
Apply process management experience.
Ensure compliance with the ISO Quality Program.
Support the sales team in identifying new business opportunities.
Maintain close communication with other branch managers and corporate.
Generate daily reports on open customer orders, purchase orders, and transfer orders.
Fill in for absent staff members as needed.
Maintain the physical facility, ensuring equipment and supplies are available and in good working order.
Identify opportunities to streamline processes and reduce costs.

Requirements:
Education: Bachelor's Degree in Business Management or relevant management experience.
Experience: Minimum of 3 years in a management role, with a background in team building, sales, importing, and purchasing.

Knowledge and Skills:
Proficiency in Microsoft Office 365.
Strong overall computer skills.
Competence in purchasing, sales, and quality management.
Excellent communication, team-building, and motivational abilities.
Effective problem-solving and time management skills.