Operations Assistant

Job summary
The Operations Assistant serves as the Arkansas Foodbank's point of contact for agencies pick-up, providing customer service to those agencies and providing administrative support to the warehouse in various functions.The Operations Assistant is a vital member of the Operations department and collaborates with them to support the implementation of new strategies, programs or initiatives.They participate in the execution of children and senior feeding programs, including recruitment, inspection, onboarding, intake and evaluation.
Job seniority: associate level
Responsibilities
• Data entry of agency orders including.• Posting payments to agency accounts.• Respond in a timely manner to all pick-up agencies upon their arrival for order pick up.• Receive agency checks and deliver to finance for posting and deposit.• File agency order documentation and purge data quarterly.• Order validation throughout the day on agency orders.• Invoice agency orders once the orders have been posted.• Manage the incoming delivery schedule.• Track credit and grant usage on agency accounts.• Provide accurate and timely written and/or verbal reports of calls, meetings, results, and follow up to Supervisor.
Requirements
• High school diploma or equivalent• Minimum of two (2) years of experience with data entry and office administration.• Experience working for non-profit organization in office setting preferred.• Current Arkansas driver's license and proof of insurance.• Basic knowledge of Microsoft programs – particularly Excel, Outlook and Word.• Ability to lift/move approximately 20 pounds.
Key Skills Needed
• Strong interpersonal skills• Spirit of collaboration and teamwork• Commitment to hunger relief