Medical Office Assistant - Float (MCP) Location Columbia, SC : Summary MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges. Entity
MUSC Community Physicians (MCP) Worker Type
Employee Worker Sub-Type
Regular Cost Center
CC001867 MCP-Columbia-Administration Pay Rate Type
Hourly Pay Grade
Health-20 Scheduled Weekly Hours
40 Work Shift To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.
Minimum Education and Experience: High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor's degree.
Required Licensure, Certifications, Registrations: N/A
Additional 1. Schedule appointments, greet, check-in and check out all visitors and patients.
2. Collect appropriate deposits and co-pay amounts at registration and/or check out.
3. Responsible for patient work-up, vital signs, and H & P if necessary.
4. Prepare medication listing for physician. Reviews listing at each visit to ensure accuracy.
5. Assists physicians with patients and office procedures.
6. Update and review patient medication listing for accuracy.
7. Retrieves radiology reports from various diagnostic centers and hospital.
8. Review charts to ensure proper documents are available for physician to review at the time of patient's appointment.
9. Contact referring physician's offices to obtain proper documents prior to patient appointment when necessary.
10. Contact patients after missed appointments, reschedule, and send appointment letters.
11. Complete disability forms.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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