Ascension Saint Thomas Urgent Care is looking for dedicated, compassionate, and experienced Front Desk/Medical Assistant to join our dynamic healthcare team in Clarksville, TN. FT and PRN opportunities are available!
ABOUT ASCESNION SAINT THOMAS URGENT CARE:
Ascension Saint Thomas Urgent Care, with 18 locations in Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 85 locations under seven brands.
Ascension Saint Thomas Urgent Care's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Ascension Saint Thomas Urgent Care centers are Accredited Care Centers - a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services. JOB SUMMARY:
The Front Desk Medical Assistant is responsible for greeting patients, activating patient files and providing basic clinical care to patients in alignment with their medical education. KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
Answer patient inquires and direct them through the registration process
Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
Check in and discharge patients, assist clinical staff and close the office at the end of each shift
Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
Executes follow-up calls with a sense of urgency
Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
Assists with patient transfers
Assists with procedures directly supervised by the provider
Follows documentation procedures and completes required documentation related to patient visit
Responsible for ensuring patient areas remain neat and tidy throughout the day
Responsible for cash and check reconciliation and nightly deposit drop offs
Maintain a neat and clean work environment and professional appearance
Adhere to all relevant health and safety procedures
WHAT'S REQUIRED?
High school diploma or equivalent required
Prior experience performing clerical tasks in a medical office setting
Minimum 1 year of experience as a Medical Assistant
Medical Assistant Certificate or equivalent experience
Knowledge of basic computer software and the ability to learn electronic medical records
BLS Certification required
BENEFITS INCLUDE:
Competitive Salary
Medical, Dental, and Vision Options
Retirement savings plans
Continuing Education Reimbursement
Paid Time Off
and MORE!
PRN BENEFITS INCLUDE:
401K plan with company contribution
No-Cost Office Visits and generous discounts on some billable services
