Coordinates the support for all leave of absence cases and workers' compensation claims. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with the Family and Medical Leave Act and all related employment laws. Performs exemplary customer service and assistance to associates, executives and HR business partners.
Years of Experience: 0 - 1 Year
Essential Functions
• Maintains an up to date knowledge of all government regulations and laws and advises employees on company policy, guidelines and documentation requirements.
• Serves as the subject matter expert for the leave program in alignment and under the general direction and guidance of HR leadership and the legal department.
• Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
• Independently approves and/or denies leave cases based on relevant medical information. Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
• Manages all administrative aspects of leave and workers' compensation claims to include tracking hours used/taken and working closely with the HR Local and Payroll to ensure that pay for associates is accurate and correct.
• Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work for employees on leave.
• Produces and manages reporting metrics and analytics for all leave cases and workers' compensation claims. .
• Manages STD/LTD programs and State Paid Leave programs. Ensures that these program claims are coordinated with FMLA or general medical cases.
• Partners closely with HRBPs on all related cases/claims. Meets regularly to review the status of cases/claims and develops legally sound strategies for a mutually beneficial resolution.
• Partners closely with all HR Locals, Administrators and Direct Supervisors on all leave cases and workers' compensation claims. Meets regularly to review claims' status and develops strategies for resolution.
• Assists in the creation and facilitation of leave administration and workers' compensation training programs
• Performs all other duties as assigned or required.
