Live Chat Representative - Work From Home

Job Description:

Foot Locker is seeking a motivated and driven individual to join our team as a Live Chat Representative, working from home in San Francisco, California. This part-time entry-level position requires zero years of experience, making it a great opportunity for individuals looking to kickstart their career in customer service.

Responsibilities:- Respond to customer inquiries and provide helpful and efficient assistance through live chat- Utilize problem-solving skills to resolve customer issues and escalations- Analyze customer feedback and data to identify trends and opportunities for improvement- Maintain a high level of professionalism and customer service at all times- Collaborate with team members to ensure a seamless and positive customer experience

Requirements:- Excellent written and verbal communication skills- Ability to work independently and efficiently from a remote location- Must be driven and motivated to excel in a fast-paced environment- Strong problem-solving and analytical skills- High school diploma or equivalent- Fluent in English (additional languages a plus)

Personality Traits:- Driven- Motivated

Soft Skills:- Problem-solving- Analysis

Benefits:- Travel & spending expenses covered- Joining bonus for new hires- Company-provided equipment for work from home

Working Environment:At Foot Locker, we are committed to pursuing excellence in every endeavor and setting a high standard for achievement. Our team members are encouraged to continually improve and grow, both personally and professionally.

Equal Opportunity Statement:Foot Locker is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: May 29, 2024. Apply now and join our team of dedicated professionals at Foot Locker!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.